This Privacy Policy explains how BOO BOO MODERN MARKET SDN BHD (Registration No. 202501017304 (1618718-P)) collects, uses, stores, and protects your personal information when you visit our website, purchase our products, or communicate with us.
Information We Collect
We may collect personal information that you provide when you create an account, place an order, submit an enquiry, subscribe to our communications, or use our services. This information may include:
- Your name, email address, and telephone number.
- Your billing and delivery addresses.
- Your account and order information.
- Your product preferences and purchase history.
- Your enquiries, feedback, and communications with us.
- Payment status and transaction details.
Payment information may be processed directly by authorised payment service providers. We may not directly collect or store your complete credit or debit card details.
How We Use Your Information
We may use the information collected to:
- Create and manage your customer account.
- Process payments, orders, deliveries, returns, and refunds.
- Provide order confirmations and delivery updates.
- Respond to enquiries, complaints, and customer support requests.
- Detect and prevent fraud or unauthorised transactions.
- Improve our products, website, and customer experience.
- Send promotional communications when you have provided consent.
- Maintain business and transaction records.
- Comply with applicable legal and regulatory requirements.
Disclosure of Personal Information
We may share necessary personal information with trusted third parties that assist us in operating our business, including:
- Payment gateways and financial institutions.
- Courier and delivery service providers.
- Website hosting and technical service providers.
- Marketing and analytics service providers.
- Accountants, auditors, legal advisers, and relevant authorities.
These third parties may only access the information reasonably required to perform their services. We do not sell or rent customers’ personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to maintain shopping-cart functionality, remember customer preferences, analyse website traffic, improve performance, and provide a more personalised browsing experience.
You may disable cookies through your browser settings. However, doing so may affect certain website functions, including account login and checkout.
Data Security
We take reasonable administrative, organisational, and technical measures to protect personal information from loss, misuse, unauthorised access, alteration, or disclosure.
However, no internet transmission or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security for information transmitted through our website.
Data Retention
We will retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, complete transactions, provide customer support, resolve disputes, maintain business records, and comply with applicable legal requirements.
Information that is no longer required will be securely deleted, anonymised, or otherwise handled according to our internal procedures.
Your Rights
Subject to applicable Malaysian law, you may request to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Withdraw your consent to certain uses of your information.
- Unsubscribe from promotional communications.
- Request further information about how your data is handled.
Withdrawal of consent may affect our ability to provide certain services, process orders, or manage customer accounts.
Marketing Communications
We may send marketing or promotional communications if you have provided your consent. You may unsubscribe at any time by using the unsubscribe option included in the communication or by contacting us directly.
You may continue receiving essential service messages relating to active orders, payments, deliveries, security, or account administration.
Third-Party Websites
Our website may contain links to third-party websites or services. We do not control and are not responsible for the content, privacy practices, or security of those external websites.
Customers should review the privacy policies of third-party websites before providing personal information.
Children’s Privacy
Our website and services are not intended for children who are unable to enter into legally binding transactions. We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
Disclosure Required by Law
We may disclose personal information when required by law, court order, regulatory authority, or government agency, or when reasonably necessary to protect the rights, property, security, and interests of the Company, our customers, or other parties.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our business practices, services, or legal obligations. The updated version will become effective when published on our website.
Customers are encouraged to review this Policy from time to time.
Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
BOO BOO MODERN MARKET SDN BHD
Registration No.: 202501017304 (1618718-P)
Email: booboo-modern-market@outlook.com